Some of our senior citizen or dependent adult customers have told us that they occasionally lose track of their water bill. We understand, and have a special program to assist. The Third Party Notification Plan can help you avoid possible termination of service for non-payment.
Under this plan, you choose a person or organization as your designated “third party.” This can be a friend, relative, minister, social agency or civic organization who can help you keep track of water service payments. The designated person is not responsible for paying the bill, but they can help make arrangements for payment.
Download the Third Party Notification Form here
and mail it to:
San Francisco Water Department
525 Golden Gate Avenue, 2nd Floor
San Francisco, CA 94102