Leaks at homes, apartments, commercial properties, and landscapes can result in thousands of gallons of wasted water, bill increases, and potential property damage if not addressed promptly. There are steps residents and businesses can take to reduce the chance of wasteful indoor and outdoor leaks. Routine maintenance and repairs can add up to savings on your water bill and help conserve our precious water supplies.
Leak Alert Program
In September 2017, the SFPUC launched the courtesy Leak Alert Program for single family properties. Multi-family properties with two to five dwelling units were added to the program in 2018. The program is being expanded again in March 2019 to include dedicated irrigation accounts. Learn more about the program and actions you can take if you receive a leak alert.
Leak Alert Frequently Asked Questions
Residential Do-it-Yourself: Identify and Repair Common Leaks
To learn how you can find leaks around your home, start by taking the steps below. For residential customers, if your toilet was installed before 1994 and uses at least 3.5 gallons per flush, you may be eligible to receive a free toilet, including installation, through our Plumbing Fixture Replacement Program (PREP)!
1. Read SFPUC's Leak Guide (Chinese) (Spanish) for tips to identify common plumbing leaks.
2. Inspect the inside of your toilets
3. Check for drippy showers and faucets
4. Examine your garden's irrigation systems
5. Sign up for My Account to monitor your water use
Landscape Do-it-Yourself: Identify and Repair Leaks
leaks have the potential to waste thousands of gallons per day. The steps below can help identify and resolve these leaks.
1. Look for wet/muddy/puddling areas between your water meter and irrigation system valves
2. Ensure irrigation valves are not leaking by inspecting manifold(s) or boxes they are located in
3. Check your landscape for water or algae stains on sidewalks and mulch/soil debris on hardscape. This often indicates a leak in your system is occurring
4. Observe your irrigation system in operation periodically to identify common maintenance and repair issues
5. Contact an irrigation system professional or landscape contractor to assist in identifying your system leak
6. Sign up for My Account to monitor your water use
Need more help finding leaks?
Schedule an appointment for a FREE Water-Wise Evaluation with an SFPUC Water Conservation technician by calling (415) 551-4730.
Let our water conservation experts come to you. Water-Wise Evaluations provide leak detection services, free water-saving and leak repair devices and water-efficiency recommendations throughout your home and garden.