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The Water Conservation Section is now offering personalized Water-Wise Phone Consultations, during which we also will evaluate your eligibility for free water-saving devices. If you are eligible for any devices and would like to receive them, we will deliver them to your property on a date after your phone consultation. The SFPUC's customer service counter is temporarily closed, so we have suspended distribution of free over-the-counter water-saving devices at 525 Golden Gate Avenue during the emergency.

To find out more and to submit a phone consultation request, please register online under the 'Phone Consultation' program. During the corona virus emergency, the best way to schedule with us is online.  If you do not have access to a computer or smart phone, please leave a message on our water conservation phone line at (415) 551-4730 and someone will contact you to schedule the appointment.

Following are the FREE water saving devices and publications you may be eligible to receive, depending on the findings of your Water-Wise Phone Consultation:

Faucet Aerator Install

Kitchen/Basin Faucet Aerators
Installing aerators on kitchen and bathroom faucets is an easy way to reduce water use. Single family home: 1 kitchen aerator and up to 3 bathroom aerators per home; Multi-family building under 10 dwelling units: 1 kitchen and 1 bathroom aerator per unit; and Large multi-family and commercial properties: determined during Water-Wise Evaluation

shower head

Water-Efficient Showerhead
New, improved showerhead technologies deliver good performance at efficient flow rates of 1.5 gallons per minute and save thousands of gallons per year.
Single family home: 2 per home; Multi-family building under 10 dwelling units: 1 per dwelling unit; and Large multi-family and commercial properties: determined during Water-Wise Evaluation

Toilet flapper
Over time, the flapper in your toilet tank can become worn and result in leaks. Single family home: 2 per home; Multi-family building under 10 dwelling units: 1 per dwelling unit ; and Large multi-family and commercial properties: determined during Water-Wise Evaluation
Fill Valve Assembly
Toilet Fill Valve
Fill valves refill water in the tank after each flush. They can stop working properly over time and lead to leaks. If we find a leaky fill valve that can be replaced with a standard model, we’ll provide one for you to replace on the spot.
All properties: Available only during a Water-Wise Evaluation
flow measure bags
Flow Measurement Bags
Using a flow measurement bag will help you determine how many gallons per minute is flowing through your showerhead(s) and faucets. Single family and multi-family properties under 10 units: 1 per home available at counter pick up. Otherwise, 1 per property available during a Water-Wise Evaluation.

Toilet Tank Dye Tablets


Toilet Tank Dye Tablets
Conducting a dye test in toilet tanks can identify costly and wasteful silent leaks.

All properties: Packs available upon request at our Customer Service Counter or during a Water-Wise Evaluation.

pre rinse spray valve

Pre-Rinse Spray Valves
Restaurants and food service operations that use pre-rinse spray valves to remove food from dirty dishes before washing can reduce water use by replacing old valves with water-efficient models that use under a gallon a minute. The SFPUC provides valves during Water-Wise Evaluations.

garden spray nozzle

Garden Spray Nozzle
Reduce outdoor water waste by ensuring your hose has an automatic shut-off nozzle. Single family and under 10 dwelling unit multi-family properties: 1 per property available at Customer Service Center pick up or during a Water-Wise Evaluation. For large multi-family and commercial properties, available only during a Water-Wise Evaluation.
Practical Plumbing Handbook
Learn how preventative maintenance can lead to significant water savings. This handbook provides information about plumbing fixtures and do-it-yourself repairs. Single family and multi-family properties under 10 units: one per home available at counter pick up. Otherwise, one per property available during a Water-Wise Evaluation. (Available in English and Spanish).

leak guide

Leak Guide
The SFPUC Leak Guide (Chinese) (Spanish) provides detailed information on how to identify common indoor and outdoor leaks at home. The guide is available to view or download at the link above, or 1 hard copy per property can be provided to single family and under 10 dwelling unit multi-family properties at our Customer Service Center or during a Water-Wise Evaluation.

Water Wise For San Francisco

Water Wise Gardening Guidebook
This guide provides water-efficient landscape and irrigation tips or advice for your next garden project and garden maintenance that can save you time, water and money.

 

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Last updated: 8/18/2020 4:50:52 PM