Last updated January 19,2017
Since late October 2016, the SFPUC has been accepting applications for a new and final toilet and urinal replacement program, called PREP for short, that replaces old fixtures with water-efficient models in homes and businesses that meet eligibility criteria. For qualifying sites, licensed plumbers under contract to the SFPUC will remove old toilets and urinals and install new ones for free. Replacement fixtures will be limited to models specified by the SFPUC; see our PREP FAQs for more details. To qualify, sites must:
- Have existing toilets that use at least 3.5 gallons per flush (toilets rated 1.6 gallons per flush or less are not eligible) and/or urinals that use more than 1.0 gallons per flush. Fixtures installed after 1994 do not qualify.
- Accommodate installation of new high-efficiency models without major plumbing alterations or repairs. Properties with abnormal site conditions (e.g. rotted flooring, atypical plumbing configurations, etc.) will not be eligible for the PREP Program until conditions are improved.
- Install showerheads, faucets and/or faucet aerators that comply with the California Plumbing Code by the time PREP installations are complete.
THE APPLICATION PERIOD FOR COMMERCIAL PROPERTIES CLOSED DECEMBER 31, 2016. APPLICATIONS FROM COMMERCIAL PROPERTIES RECEIVED AFTER 1/1/17 WILL NOT QUALIFY. THE APPLICATION PERIOD FOR RESIDENTIAL PROPERTIES WILL CLOSE MARCH 1, 2017 FOR THE CURRENT FISCAL YEAR. DEPENDING ON AVAILABLE FUNDING, THE SFPUC ANTICIPATES RE-OPENING THE PROGRAM FOR RESIDENTIAL PROPERTIES SUMMER 2017.
The SFPUC is reviewing all applications submitted. Do not submit duplicate applications for the same property. If your application is complete and it appears from our records and the information you provided that your home or building may have old toilets or urinals, you will be contacted to schedule a mandatory pre-inspection. Incomplete applications or ones for sites that our records show have installed toilets and urinals since 1994 will be rejected and you will be notified.
As of early January 2017, we have begun to schedule pre-inspections for single-family applicants. We anticipate pre-inspections for multi-family and commercial properties to begin after January. Fixture installations for pre-inspected and approved sites are not expected to start before March 2017. Check back on this web page for schedule updates.
Before you apply, make sure you know your water account number, the age of your property, and the age and number of all toilets and urinals in your property. When you are ready, click the "Apply Now" button below to submit an online application. You must provide a valid email address and phone number that we can reach you at. We will contact applicants that pass initial screening to schedule mandatory pre-inspections. Pre-inspections will be scheduled on weekdays in morning or afternoon blocks. Applicants must be present; missed inspections will result in removal from this program. Sites whose fixture eligibility is confirmed during pre-inspection will be contacted by the SFPUC's contractor to schedule a fixture installation date.
PREP Program Steps
The SFPUC’s Plumbing Fixture Replacement Program (PREP) is intended to serve entire buildings, as well as single-family residences. Property owners, property managers or water account holders, with the agreement of all three parties if they are not one and the same, may coordinate submission of a single application for all toilets and urinals in the entire building.
For additional questions, contact the SFPUC Water Conservation Section at (415) 551-4730 or email@example.com.