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Payment Options

The following payment options are available for your convenience. Bills are due and payable fifteen (15) days after the bill date.

Payment by U.S. Mail

Send the bottom portion of the bill with check or money order payable to San Francisco Water to P.O. Box 7369, San Francisco, CA 94120-7369. (DO NOT MAIL CASH).

Pay On-line

  • Sign up with our BillPay service or
  • Use a bill payment service provider such as Checkfree or your financial institution.

Credit card payments will incur an additional charge of $5.80

Direct Debit

  • Sign up for automatic payment service. For an authorization form or additional information please call (415) 551-3000. You may also sign up online. Log onto

Pay by phone

Call (415) 551-3000 and follow the recorded instructions or contact the credit card payment service provider directly at 1-877-477-8290.

Credit card payments will incur an additional charge of $5.80

Pay in person

By cash, check, VISA, MasterCard, ATM cards at the following locations:

San Francisco Public Utilities Commission 
525 Golden Gate Avenue (at Polk Street)
San Francisco, CA 94102
8 AM - 5 PM, Monday through Friday (except City holidays).

A night box is available 24 hours a day. CHECKS ONLY when using the night box.

City Hall, Room 140
1 Dr. Carlton Goodlett Place
San Francisco, CA 94103
8 AM - 5:00 PM, Monday through Friday (except City holidays).

Last updated: 6/30/2015 2:23:37 PM